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Council Performance

The Council's performance is externally measured in a number of ways, in order to ensure that the Council is focussing on the right priorities for Coventry and is operating effectively and efficiently in order to achieve those priorities. Audit and inspection provides the Council with an external validation of its performance and identification of areas for improvement. It offers a measure for Coventry's citizens of how well the Council and its partners are performing. The Council produces an annual report of its performance and inspection judgements.

Reporting Our Performance

The Council's Annual Report 2008/09, gives an overview of the Council's financial and service performance against the corporate objectives and management objectives of the Corporate Plan.

More detailed performance information can also be found in the end of year review of the Local Area Agreement.

Comprehensive Area Assessment

The Comprehensive Area Assessment (CAA) was introduced from April 2009 to provide a new framework for the independent assessment of local public services in England. It replaces the Comprehensive Performance Assessment which has been in place since 2002. The first results of CAA, which include assessments for all local authority areas in England, were published on 9th December 2009 and can be viewed on the new Oneplace Website www.direct.gov.uk/oneplace

CAA is made up of two elements:

  • an area assessment that looks at how well local public services are delivering better results for local people across the whole area, focusing on agreed local priorities and how likely they are to improve in the future. Coventry's Area Assessment Report 2009
  • an organisational assessment combining the external auditor's assessment of value for money in the use of resources with a joint inspectorate assessment of service performance. The inspectorates have judged Coventry to be performing well in the Organisational Assessment Report 2009

An important element of the CAA is the National Indicator Set which was introduced in April 2008 and is used to assess the progress of all local authorities and their partners. The national indicators cover all aspects of service delivery, from the environment, to health, from public safety to education. Progress on national indicators is monitored by services on a regular basis and the results for 2008/09 have been collated to form the baseline for future targeted improvement. As some data is not yet available these results are updated regularly throughout the year.

Audit and Inspection Letter

The annual Audit and Inspection letter provides an overall summary of the Audit Commission's assessment of the Council. It draws on audit, inspection and performance assessment work. The most recent Annual Audit and Inspection Letter (PDF) was published in April 2009.

Beacon Scheme

The Beacon Scheme was set up by the Improvement and Development Agency (IDeA) to recognise examples of excellence in local government service delivery. Each year, there are ten categories of award covering different aspects of local government work. Beacon status is granted for one year, during which, individual councils share their best practice. Learn more about the scheme and to find out about Coventry's awards.

For further information on any aspect of Council Performance, please contact:

Adrian West
Performance and Scrutiny Manager
Telephone: 024 7683 2286
e-mail: adrian.west@coventry.gov.uk

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